Monthly Archives: March 2012

Microsoft Convergence 2012 My experience #conv12

Convergence again this year was an exciting, innovative, creative and almost overwhelming conference. Well worth the trip and all that entails. I look forward to next year. It already sounds like it will again exceed expectations for a conference. Being … Continue reading

Posted in Conferences, Dynamics | 3 Comments

CRM 2011 Customer Portal: Allowing Contact Access to Multiple Accounts

In my previous implementation blog I discussed our need for our “Contractors” in our system as contacts to have access to multiple accounts through the Customer Portal.  With the eService portal our solution was to continually reassign the contacts to different … Continue reading

Posted in CRM, CRM 2011, Customer Portal, Dynamics | 16 Comments